Dubai, UAE – February 2026 – SPAN and SCALLOG are excited to announce the success of the first SCALLOG automated goods-to-person picking system in the region, now fully operational at Chalhoub Group’s DIP warehouse in the UAE. Over the past year, the system has helped the company handle growing e-commerce orders more efficiently, particularly in the beauty sector, while creating a smoother, more productive environment for operators.
Chalhoub Group turned to SPAN for a solution that could meet the demands of fragmented orders and high-volume operations on an existing mezzanine. The result was a flexible, scalable SCALLOG system that brings shelves directly to pickers, dramatically reducing walking time and significantly boosting efficiency.
The system features three workstations and 12 autonomous mobile robots (AMRs) managing 110 shelves. Since deployment, the system has achieved outstanding results:
- Order processing times cut by up to five times
- Staff requirements reduced by 50 percent
- Overall picking productivity improved by up to 6 times
“This project has been a game-changer,” said Elias Najem, SPAN Technical Director. “Automation isn’t just about speed—it’s about making life easier for people on the warehouse floor, giving them a more efficient, less stressful environment while keeping accuracy and performance high.”
Ahmad Hamdy, Vice President of E-commerce Fulfilment at Chalhoub Group, praised the SPAN team: “They were extremely professional and reliable, and their support from start to finish was outstanding.”
Thanks to the SCALLOG system, Chalhoub Group has been able to absorb e-commerce growth, enhance picking productivity, and handle peak periods more smoothly, all while providing operators with a safer, more organized workspace.
This milestone marks not just a technical achievement, but a step forward in modernizing luxury logistics in the region.
About Chalhoub Group
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
About SCALLOG
SCALLOG is a French company that designs, manufactures and implements advanced robotic automation systems for warehouses and fulfilment and distribution centres.
With in-depth expertise in the field of logistics, hardware and software engineering that is at the cutting edge of technology and a passion for solving complex business problems, SCALLOG is innovating and disrupting the way in which logistics and supply chain processes are optimized.
Founded in 2013, SCALLOG has its headquarters and R&D centre in Paris, France with partners in major European countries, North America, Brazil, the Middle East and Singapore.
